From request to resolution
Scroll to follow a legal request as it flows through Coheso, from the moment it arrives to actionable insights.
Work captured at the source
Meet your team where they already work
Legal requests arrive through Slack, Gmail, or Outlook. No portal to learn, no workflow to change. Coheso captures the full context automatically so nothing gets lost in translation.
Need NDA reviewed for Acme deal
Quick question on vendor terms
Employment agreement review
AI evaluates instantly
Context gathered, priority set
AI reviews the request and analyzes whether it can be answered from source documents or needs to be escalated. It collects necessary information from the business user to inform the next step.
AI resolves or escalates
The fastest path to an answer
Many requests can be answered instantly by AI using your policies and knowledge base. Some requests trigger document generation, returning a completed document like an NDA directly to the requester. When needed, Coheso escalates complex matters to ensure the right level of attention.
Routine questions answered instantly from your knowledge base and policies
AI drafts a response for legal to verify before sending
Complex or sensitive matters routed directly to the right attorney
Legal reviews with full context
For matters that need human judgment
When escalation is needed, legal sees the complete picture: the original request, AI analysis, relevant documents, and a draft response ready for review. Only matters requiring expert judgment reach this stage.
Work moves forward
Every response is tracked
Whether resolved by AI or reviewed by legal, every response is logged and searchable. Legal can review AI-handled requests anytime, and everything feeds into analytics with insights like most referenced documents and common request types.
Patterns emerge
Data-driven legal operations
Every resolved matter adds to your operational intelligence. See trends, identify bottlenecks, prove impact, and continuously improve how legal supports the business.
2.4 hrs
Avg response time
-68%
247
Requests this month
+12%
34%
Self-service rate
+8%
Watch the product tour
A quick overview of how Coheso brings everything together
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Ready to see it in action?
Get a personalized demo and see how Coheso can transform your legal operations.
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