TaskRabbit, the leading platform connecting people with local Taskers for home services, has been using Coheso to streamline their legal operations. We sat down with Emma Raleigh, Deputy General Counsel, to learn about their experience.
Finding the Right Solution
TaskRabbit's legal team supports a fast-moving business with diverse legal needs—from commercial contracts to employment matters to compliance questions. They needed a solution that could handle this variety while providing visibility and control.
"The team loves working with Coheso!"
— Emma Raleigh, Deputy General Counsel at TaskRabbit
What Made the Difference
Three things stood out about Coheso:
1. Unified Intake
All requests now come through a single channel, whether they originate from Slack, email, or the portal. This ensures nothing falls through the cracks and legal has full context from the start.
2. AI-Powered Self-Service
Many routine questions are now answered instantly by Coheso's AI assistant. This frees up the legal team to focus on work that truly requires their expertise.
3. Collaborative Workspace
Business users can see the status of their requests without sending follow-up emails. When legal needs additional information, they can request it directly through the platform.
Looking Ahead
TaskRabbit continues to find new ways to leverage Coheso's capabilities. They're currently exploring AI-assisted contract review to further accelerate their commercial workflows.
Learn more about how Coheso can help your team deliver better legal support.